FAQs

Is Sustaine about switching from my utility to a competitive supplier?

No! It doesn’t matter whether you’ve switched or not. We don’t care. We’re energy nerds with software, and the software will show you ALL your choices for energy, including renewables and energy efficiency.

What kinds of energy solutions does Sustaine match with small-medium businesses?

We’ll show you all the different energy solutions available to you, choices like onsite solar, offsite (community) solar, storage, peak management, lighting efficiency, HVAC controls, combined heat and power and more.

What do you do with my energy bill if I share it with you?

First of all, we DON’T share your bill with anybody else, unless you ask us to. We treat the data from your bill confidentially. We run it through our software to generate your Energy Scorecard. We may use it to help you get a specific solution, if you okay it. We treat your energy bill as YOUR data, not ours.

What’s on an Energy Scorecard?

The Scorecard shows you each solution, how much you’ll save from it, and how easy or hard it is to get. See our blog for a Scorecard example and explanation.

So I just get a Scorecard? What happens then? How much do I have to do?

We turnkey almost everything. If your Energy Scorecard points out a solution that you like, we’ll show you how that solution will impact your energy bill. If you like that, we’ll bring you competitive bids to deliver the solution. In fact, we’ll be right there to help you pick the best solution provider, get a good contract, and ensure that it works like it’s supposed to.

Do I have to spend money on this?

All the solutions that we offer either cost you nothing, or they have no-money-down options. In that case, you’d save more each month than the solution costs you. Either way, you can get savings from the very first month, if that’s important to you.

How does Sustaine make money?

You won’t ever pay us. If you move forward with a solution, we get paid by the company that provides you that solution.

Does Sustaine provide these solutions yourself?

No. That’s why we can be objective. We’re not trying to steer you to any particular solution. We just show you your best solution, whichever one it is. If you like it, we’ll bring you competitive bids from companies that deliver that solution. And we’ll help you pick a winner, and we’ll make sure they do what they’re supposed to do. We don’t provide the solutions ourselves, because we want to align Sustaine with your interests, to get the best solution for you.